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  1. IM Fellow
  2. 10xMails
  3. Common issues

Common issues

Common issues

  • Special characters, such as “€” don’t show properly inside invoices.
  • Update failure: Column already exists: 1060 Duplicate column name ‘…’​
  • While importing, i get this error: The CRSF token could not be verfied!
  • Unable to upload file for importing
  • Installation does not pass the welcome screen.
  • Failed to authenticate on SMTP server with username “XYZ” using 2 possible authenticators
  • When using WEB API delivery servers, bounce processing doesn’t work.
  • What are the cron jobs that i have to add?
  • Cannot find a valid server to send the campaign email, aborting until a delivery server is available!
  • The IMAP extension is missing from your PHP installation.
  • Seems that bounces aren’t processed, what can i do?
  • How do i import subscribers
  • Delivery and Bounce logs, why you should monitor these!
  • My campaigns don’t send, they’re stuck in “Pending-Sending” status
  • Why do i get this error: email delivery is temporary disabled ?
  • The performance flags.
  • Understanding email delivery settings and how they impact performance.
  • What Cron Jobs are, why do i need to add them and how?
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