If you're transferring your hosting account to us, you'll need to update your domain's DNS servers so that your domain will know to point to our web servers. Depending on which host you're coming from, there are different procedures to update your DNS servers for your domain. However, this can usually be done by logging in to your old host's client area and going to the domain management section.
Please use nameservers
Please contact technical support for the DNS server names and specifics on how to update them.
Alternately, you can have your domain completely transferred to our registrar, in which case we can update the DNS servers for you.
Can not use my purchase since these name servers will not work ...
Same Problem here.
And where can i find IPv4 Server IP?
We have fixed the issue
Those work :)
Is there an IPv4 Adress we can use to set (point) our Domains A-Records?
hey, so I am looking at my domain name DNS records in GoDaddy
I have the option to update:
A -> Name, Value
CNAME -> Name, Value
CNAME -> Name, Value
What information goes where?
I also have two NS records and a SOA that do not have an edit tab.
I also have the option to add a new record.
Could you please advise on what to do next?
I put my domains on Cloudflare, and point that at the IP address of my hosting. When I point one to my 10x hosting though, and try to add the domain through Addon Domains I get an error that says:
"(XID wuwmx2) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver."
How can I point from Cloudflare to this hosting without that error?
This is what I received in a confirmation e-mail. See the Nameserver instructions below.
PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS
Thank you for your order from us! Your hosting account has now been setup and this email contains all the information you will need in order to begin using your account.
If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours. Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.
New Account Information
Hosting Package: 10xHosting
Server Name: Indigo
Server IP: 188.8.131.52
If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.
Nameserver 1: ns3.tenxhost.com (184.108.40.206)
Nameserver 2: ns4.tenxhost.com (220.127.116.11)
For email accounts that you setup, you should use the following connection details in your email program:
POP3 Host Address: mail.mywebsite.com
SMTP Host Address: mail.mywebsite.com
Username: The email address you are checking email for
Password: As specified in your control panel
Thank you for choosing us.
With domains ".com" I had no problems inserting DNS on Godaddy but I can not insert the DNS in my ".com.br" domains. Godaddy returns a email that said "don't able to change DNS, ns2.tenxhost.com, Query refused".
Anyone else with the same problem?
Where do I finf the link to my Cpanel login and what inlog information must I fill in once I reach the cPanel login?
Is that the info in the registration mail?
please gave me working nameserver....so i can use it...
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